Delivery
Due to the upcoming Royal Mail Strikes, there may be some delays in delivery. During this period, we recommend you use our courier delivery service for a greater chance of receiving your order on time.
Dent-O-Care holds stocks of over 2,000 oral hygiene products and as such are able to dispatch 98% of orders same day. We make every effort to dispatch within the stated timescales but we will not be liable for any loss caused to you resulting from a late delivery so to avoid disappointment please leave sufficient time when ordering.
Dent-O-Care Ltd delivers to destinations inside and outside the UK. Delivery outside the EU may be subject to local import taxes, which are your responsibility when they apply. Unfortunately, we cannot advise you what these charges will be and Dent-O-Care Ltd is not responsible for them.
Mainland UK Postal Options
|
Delivery Options |
Type |
Standard Charges |
When Can I expect delivery? |
|
Standard Delivery |
Royal Mail 2nd Class* |
£2.95 for orders below £29.99 FREE for orders over £30.00 |
Usually within 3-5 working days 8am-6pm Mon. – Fri. |
|
Express Delivery |
Next Day Courier |
£6.95 |
Next day between 8am-7pm Mon.-Fri. on orders placed on a weekday before 2:30pm. A signature is required so please specify an address where someone will be able to sign for your parcel. Order placed on a Friday or prior to a Bank Holiday will be delivered on the next working day. |
*where the weight of the order exceeds 3kg the order will be sent via a courier and will need to be signed for.
European Delivery Options
|
Delivery Options |
Type |
Standard Charges |
When Can I expect delivery? |
|
Standard Delivery & Express Delivery |
Tracked and Signed |
Subject to weight (will be advised prior to processing of order) |
Within 2-3 working day between 8am-7pm Mon.-Fri. on orders placed on a weekday before 2:30pm. A signature is required so please specify an address where someone will be able to sign for your parcel. |
Worldwide Delivery Options
Orders for delivery outside of Europe will be charged according to weight and delivery region. When placing an order a nominal charge of £20 will appear in the shopping cart. On receipt of order we will calculate and advise delivery method and charge, which will need to be approved for your order to be processed.
Please note:
- All delivery timescales are subject to availability.
- We can't deliver to PO Boxes.
- Orders being sent to non-UK mainland addresses including Scottish Highlands, islands and other remote areas may incur additional delivery charges to be advised on receipt of order.
- Working day refers to any day Monday to Friday and excludes Saturday, Sunday and bank holidays.
- We are unable to track orders sent via Royal Mail and are advised that these can take up to 10 working days.
